About Computers: How to Talk to a Tech Repairman

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Computers From Paul Gil, your About Computers Editor I'm constantly asking computer gurus to solve problems on my I.T. projects. They always ask for specific information before they can debug: an exact description of the problem, the user steps to recreate the problem, the technical environment of the problem, and any screen messages involved. When you ask for professional computer help, make sure you prepare your communications well. How to Talk to a Computer Repair Professional Nothing wins the respect of a repair techie like a well-articulated explanation of the computer problem and the details around the problem. About.com has suggestions on how to talk to a computer pro when your machine has glitches... See More About:  local computer repair services  online computer repair services  Is Your Windows PC Safe? In some ways, the more high-tech a person is, the more that the computer at home gets neglected. Not unlike the 'shoemaker's son' syndrome, we gadget lovers often forget to update our operating systems, refresh our virus definitions, enable our connection blocking, and scan for malware. About.com explains more here... How to Send SMS Text Messages From Gmail Yes, you can send emails to someone's cell phone! This is ideal when your pal does not have a full smartphone, and cannot directly check their own Gmail or Outlook. Here is how it works... The End of the Apple App Store? As a general rule, Apple charges 30% commission when a developer sells an app through iTunes. But 'freemium' platforms are starting to bypass that fee by letting people get the basic app for zero cost. The developers then make money when the user purchases additional premium services directly from them. Is this loophole going to crater the future of Apple's app store? Computers Ads Send SMS Computers SMS from Computer SMS Sending Mobile SMS Featured Articles Format a Hard Drive for Windows 7 Where to Find Free Textbooks on the Web How to Clean a Wireless Mouse The Best Shooter Games Star Wars: The Old Republic Skype for the iPad Available Now   More from About.com Should You Go Back to School? Have you been thinking about resuming your education? These eight questions may help you figure it out. More> 5 Tips for Adult Students Whether it's finding the money or worrying about tests, going back to school can be stressful for adult students. More>   Sign up for more free newsletters on your favorite topics You are receiving this newsletter because you subscribed to the About Computers newsletter. If you wish to change your email address or unsubscribe, please click here. About respects your privacy: Our Privacy Policy Contact Information: 249 West 17th Street New York, NY, 10011 © 2011 About.com   Advertisement